ceo87 Privacy Policy — Your Information Is Safe With Us

1. Introduction

The ceo87 platform treats the privacy of its users as its highest priority. This Privacy Policy ("Policy") explains how ceo87 collects your personal information, why it is collected, how it is used, who it may be shared with, and what steps we take to protect your information.

By browsing our website https://ceo87.lat or using any ceo87 service, you are agreeing to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

This policy operates alongside our Terms and Conditions and Responsible Gaming policy.

2. Information We Collect

We may collect the following types of information for the purpose of registration and service delivery on the ceo87 platform:

2.1 Information Provided Directly

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Payment information: bKash, Nagad, Rocket account numbers or bank account details
• Login credentials (username and encrypted password)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Operating system information
• Page visit time and duration
• Links clicked and pages viewed
• Cookies and session data (see details below)

2.3 Transaction-Related Information

• Deposit and withdrawal amounts and times
• Betting and gaming history
• Bonus claim records
• Account balance history

3. How We Use Your Information

Collected information is used for the following legitimate purposes:

• Account Management: Completing registration, verifying identity, and keeping accounts secure.
• Service Delivery: Running betting, gaming, and payment services without interruption.
• Financial Transaction Processing: Successfully completing deposits and withdrawals and preventing fraud.
• Regulatory Compliance: Adhering to applicable laws and regulations, and conducting Anti-Money Laundering (AML) checks.
• Customer Support: Resolving issues via live chat and email.
• Responsible Gaming: Identifying excessive gaming behaviour and providing necessary support.
• Platform Improvement: Analysing user experience to improve service quality.
• Communication: Sending important updates, security notifications, and promotional information (with consent only).

4. Cookie Policy

ceo87 uses cookies to operate the website properly and to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Cookies We Use

• Essential Cookies: Required for login sessions and security verification — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to analyse user behaviour and improve the platform.

You can manage cookies through your browser settings, however disabling certain cookies may limit the functionality of the platform.

5. Information Sharing and Disclosure

ceo87 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Only the necessary information is shared with trusted third parties that assist with payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure, and fraud prevention. These service providers are contractually bound to keep information confidential.

5.2 Legal Obligations

Disclosure of information may be required in response to a court order, legal process, or a legitimate request from a government authority.

5.3 Anti-Money Laundering (AML) Checks

Information may be shared with authorities responsible for preventing financial crime.

5.4 Business Restructuring

In the event of a merger, acquisition, or sale of assets, information may be transferred, but users will be notified in a timely manner.

6. Data Security and Encryption

ceo87 uses industry-standard technology and practices to protect your information:

• SSL/TLS Encryption: All data transmitted between the platform and your device is secured with high-grade SSL encryption.
• Password Hashing: Your password is stored using industry-standard hashing algorithms — no staff member can view it.
• Access Controls: Only authorised staff can access the information they need.
• Regular Security Reviews: System security is regularly tested and updated.
• Firewall and Intrusion Detection: Measures are in place to immediately detect and block suspicious activity.

While we are committed to ensuring the highest level of security, it is not possible to guarantee complete security when transmitting information over the internet. Keep your password confidential and notify our support team immediately if you notice any suspicious activity.

7. Data Retention Period

ceo87 retains your information for as long as:

• Your account remains active and service delivery is ongoing.
• It is required to meet legal obligations (generally up to 5 years).
• The information remains relevant for resolving disputes or legal claims.

Even after an account is closed, financial transaction records are retained for a specified period in compliance with AML regulations. Once that period ends, information is securely deleted.

8. Your Data Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of the information we hold about you.

8.2 Right to Rectification

You may request that any inaccurate or incomplete information be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted — however, some information may need to be retained due to legal obligations.

8.4 Right to Restrict Processing

In certain cases you may request that the use of your information be limited.

8.5 Right to Withdraw from Marketing

You may opt out of promotional communications at any time. This will not affect notifications related to core services.

To exercise these rights, send an email to [email protected] or contact us via live chat. We will respond to your request within 30 days.

9. Protection of Minors

The ceo87 platform is strictly for individuals aged 21 and above only. We do not knowingly collect any information from minors.

Age verification steps are taken at the time of registration. If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account.

10. Note on Third-Party Services

The ceo87 platform uses software from various providers including Pragmatic Play, Spribe, JILI, and PG Soft to operate games. These providers have their own privacy policies and may process limited information according to their technical requirements.

ceo87 is not responsible for the privacy policies of these third parties. However, we ensure that all providers contracted with us comply with minimum security standards.

11. Changes to the Privacy Policy

This privacy policy may be updated from time to time due to business needs, legal changes, or technological developments. For any significant changes:

• A notice will be published on the website.
• Registered users may be informed by email.
• The "Last Updated" date at the top of the page will change.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. It is therefore in your interest to review this page regularly.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: The chat feature on the website — support is available in Bengali 24/7.

We will review your request as quickly as possible and ensure it is resolved.